Smart Device Support











Smart Device Support, by Geeks On Command – Setup & Troubleshoot Smart Home Devices Like Alexa, Ring, Nest & Smart TVs – Fix WiFi Connection Issues & Get Devices Working Together – In-Home Smart Device Support Available in NJ & Boulder, CO.
Seller: Geeks On Command Google 4.9 ★★★★★ Reviews
Smart Device Support Description: Because smart homes should make life easier, not leave you shouting “Hey Google, why aren’t you listening to me?!” at an unresponsive device. We provide expert setup and troubleshooting for all your smart home technology – from stubborn Alexa devices and temperamental smart thermostats to security cameras that keep disconnecting from WiFi right when you need them. Our focus is getting your devices talking to each other and responding to you – whether it’s connecting your Ring doorbell to your phone, getting your smart TV to actually stream, or helping your printer respond to voice commands. (read more)
Since 2009, we’ve helped thousands of customers make their smart home technology work as intended. Our technicians provide expert setup and troubleshooting services for a wide range of smart devices, including voice assistants (Amazon Echo/Alexa, Google Home/Assistant, Apple HomePod/Siri), smart displays, video doorbells, security cameras, smart thermostats, smart lighting, smart plugs, smart speakers, and entertainment devices. We focus on solving the connectivity and configuration issues that often leave users frustrated with technology that should be making their lives more convenient.
For voice assistants and smart speakers, we help with initial setup, WiFi connection issues, account linking, device discovery problems, and integration with other smart home products. If you’re having trouble with smart security devices, we can troubleshoot connection issues with video doorbells and security cameras, ensure proper configuration with your smartphone apps, and set up automation routines and notifications. For smart entertainment systems, we provide assistance with smart TV setup, streaming device configuration, voice control integration, and connectivity with other components of your entertainment system.
One of the biggest challenges with smart home technology is getting different devices and ecosystems to work together. Our technicians are experienced with cross-platform integration, helping you connect devices from different manufacturers into a cohesive system. We can configure your Amazon Alexa, Google Assistant, or Apple HomeKit to control multiple smart devices, set up automation routines that work across platforms, and ensure your smart hub properly communicates with all your connected devices. Our goal is to help you achieve the convenience and functionality that smart home technology promises but often fails to deliver without expert configuration.
Our smart device support service is available on-site throughout New Jersey and in the greater Boulder, CO area. Our technicians come to your location, allowing them to work directly with your devices in their actual environment. We focus on proper setup, connectivity, and software configuration—not physical installation or mounting of devices. All of our work comes with a 30-day satisfaction guarantee. If you experience the same issue within 30 days of our service, we’ll fix it again at no additional charge.
Call (201) 400-0936 now to schedule a smart device support appointment today.
Why Choose Geeks On Command?
- Multi-Platform Expertise – Our technicians are knowledgeable across all major smart home ecosystems including Amazon Alexa, Google Assistant, and Apple HomeKit. We can help you navigate the complexities of different platforms, solve cross-compatibility issues, and create a cohesive smart home system even when using devices from multiple manufacturers.
- 30-Day Service Guarantee – All our smart device support services are backed by our 30-day warranty. If you experience the same issue within 30 days of our service, we’ll fix it again for free. If we can’t resolve the problem, you’ll receive a full refund of labor charges. We stand behind our work with this ironclad promise because we’re confident in our ability to make your smart technology work effectively.
- Custom Solutions, Not Cookie-Cutter Fixes – Every smart home setup is different. Our technicians take the time to understand how you actually use your technology, what you’re trying to accomplish, and which devices need to work together. We then create custom configurations and automation routines that address your specific needs rather than applying generic solutions that don’t account for your unique situation.
Call (201) 400-0936 now to schedule a smart device support appointment today.
Smart Device Support
Professional assistance with smart home technology setup, configuration, and troubleshooting, focusing on connectivity issues, software problems, and getting devices to work together effectively.
Smart Home Tech Support
Expert help with configuring and troubleshooting smart home devices including voice assistants, security cameras, smart thermostats, lighting systems, and entertainment devices.
Alexa Device Setup
Complete technical assistance with Amazon Echo devices, including initial configuration, WiFi connectivity issues, account linking, skill setup, and integration with other smart home products.
Google Home Support
Professional configuration and troubleshooting for Google Home and Google Nest devices, including WiFi setup, account linking, voice command issues, and integration with compatible smart products.
Smart Security Camera Setup
Expert assistance with indoor and outdoor security camera configuration, including WiFi connectivity, mobile app setup, video storage options, motion detection settings, and alert notifications.
Smart Thermostat Configuration
Specialized setup and troubleshooting for smart thermostats including Nest, Ecobee, and Honeywell models, ensuring proper WiFi connection, app control, and programming of schedules and routines.
Smart Home Device Setup
Professional configuration of new smart home products, including account creation, WiFi connection, firmware updates, mobile app setup, and integration with existing smart home systems.
Smart Speaker Troubleshooting
Expert diagnosis and resolution of problems with Amazon Echo, Google Nest, and Apple HomePod devices, including connectivity issues, voice recognition problems, and integration failures.
Ring Doorbell Setup
Professional configuration of Ring video doorbells, including app setup, WiFi connectivity, notification settings, motion detection configuration, and integration with Alexa devices.
Smart Home Hub Configuration
Specialized setup and troubleshooting of smart home hubs and bridges, including Samsung SmartThings, Hubitat, Philips Hue Bridge, and other central control systems for smart home ecosystems.
Smart Light Setup
Expert assistance with smart lighting systems including Philips Hue, LIFX, Sengled, and other brands, ensuring proper connection to WiFi, hub integration, and configuration with mobile apps.
Smart TV Configuration
Professional setup and troubleshooting of smart televisions, including network connectivity, streaming app installation, account setup, voice control integration, and connection to other devices.
In-Home Smart Device Support
On-site technical assistance for smart home technology throughout New Jersey and Boulder, CO areas, with technicians who come to your location to solve device problems in your actual environment.
Smart Home WiFi Troubleshooting
Expert diagnosis and resolution of WiFi connectivity issues affecting smart home devices, including signal strength problems, router configuration, channel interference, and mesh network setup.
Voice Assistant Configuration
Professional setup and troubleshooting of voice control systems including Amazon Alexa, Google Assistant, and Apple Siri, ensuring proper response to commands and integration with compatible devices.
Smart Plug Setup
Specialized configuration of smart plugs and outlets that allow remote control and automation of lamps, fans, and other appliances, including WiFi connection and mobile app or voice assistant control.
Smart Home Automation Setup
Expert configuration of routines and automations that make your smart devices work together, including morning/evening routines, presence-based triggers, and scheduled actions for lighting and climate control.
Smart Device App Configuration
Professional setup and troubleshooting of mobile apps used to control smart home devices, ensuring proper account configuration, device discovery, and remote access capabilities.
Apple HomeKit Setup
Specialized configuration of Apple’s smart home ecosystem, including HomePod setup, Home app configuration, device pairing, automation creation, and integration with Siri voice control.
Smart Device Support Near Me
Local smart home technical support available throughout New Jersey and Boulder, Colorado areas, with on-site options for resolving smart device configuration and connectivity problems.
Professional Smart Home Setup
Expert configuration of smart home systems focusing on software setup, account management, device connectivity, and automation programming rather than physical installation or mounting.
Smart Device Types We Support
Our technicians provide expert help with Amazon Echo/Alexa, Google Home/Nest, Apple HomePod, smart thermostats, video doorbells, security cameras, smart lighting, smart plugs, and entertainment devices.
Smart Device Support Cost
Our smart home technology support services cost $99 per hour (plus $99 travel fee for in-home service). Most smart device issues are resolved within 1-2 hours, with our 30-day guarantee.
Business Smart Device Integration
Professional configuration of smart technology for offices and small businesses, including video conferencing systems, smart security, automated lighting, climate control, and voice assistants.
Smart Home Device Connectivity
Expert troubleshooting of connection issues between smart devices and your network, ensuring reliable communication and preventing frustrating disconnections or unresponsive behavior.
Multi-Platform Smart Home Integration
Professional configuration of cross-platform smart home systems that combine devices from different manufacturers and ecosystems into a cohesive, functional system that works together seamlessly.
In Home Data Migration
$99 Travel Fee (per visit) +
-20% $9900 (per hour)
Regular Price: $12500
Remote Data Migration
-20% $9900 (per hour)
Regular Price: $12500
In Home Data Migration
$99 Travel Fee (per visit) +
-20% $9900 (per hour)
Regular Price: $12500
Remote Data Migration
-20% $9900 (per hour)
Regular Price: $12500
Call (201) 400-0936 to
Data Migration Services
Call now for expert computer support. Thousands served since 2009.
On-Site Data Migration - NJ & Boulder, CORemote Data Migration - Available Nationwide
Or request a callback:
support@geeksoncommand.comOpen 7 Days: 10am-7pm
Same day service & off-hour (earlier or later) appointments are subject to availability.
Your transaction is safe
We prioritize the protection of your security and privacy. Our payment system uses encryption to safeguard your data during transmission. Your credit card details are never shared with third-party vendors, and we do not sell your personal information to anyone.

Google 4.9 ★★★★★
How It Works
Call to Schedule your Service Appointment: (201) 400-0936
Meet, Greet, or Connect with your Computer Technician
Tech Completes your Computer Service &/or Tech Support
Ask Questions & Review Your Technician's Work
Pay by card (remote support) or cash, check, card (on-site)
Hackensack Data Migration
Geeks On Command Hackensack NJ
370 W Pleasantview Ave, Suite 2-155, Hackensack, NJ 07601
Mahwah Data Migration
Geeks On Command Mahwah NJ
575 Corporate Drive Suite 300, Mahwah, NJ 07430
Roseland Data Migration
Geeks On Command Roseland NJ
101 Eisenhower Parkway, Suite 300, Roseland, NJ 07068
Montclair Data Migration
Geeks On Command Montclair NJ
44 Union Street #420, Montclair, NJ 07042
Cedar Grove Data Migration
Geeks On Command Cedar Grove NJ
878 Pompton Ave, Suite A17, Cedar Grove, NJ 07009
Parsippany Data Migration
Geeks On Command Parsippany NJ
11 Camelot Way, Suite G, Parsippany, NJ 07054
Boulder Data Migration
Geeks On Command Boulder CO
1942 Broadway Street, Suite 314C, Boulder, CO 80302
$9900 (per hour)
For On-Site Support, add a $99 Travel Fee (per visit)
Open 7 Days: 10am-7pm
Same day service & off-hour (earlier or later) appointments are subject to availability.
Call (201) 400-0936 to
Data Migration Services
Call now for expert computer support. Thousands served since 2009.
On-Site Data Migration - NJ & Boulder, CORemote Data Migration - Available Nationwide
Or request a callback:
support@geeksoncommand.comYour transaction is safe
We prioritize the protection of your security and privacy. Our payment system uses encryption to safeguard your data during transmission. Your credit card details are never shared with third-party vendors, and we do not sell your personal information to anyone.

Google 4.9 ★★★★★
Customer Reviews

4.92 out of 5 Stars
66 reviews from the USA
5 star
96.9%
4 star
1.5%
3 star
0%
2 star
0%
1 star
1.5%
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Reviews
Chuck Kennedy
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Spencer Henry
★★★★★
Reviewed in the United States in April, 2025
Verified Customer
Damien was AWESOME! He was super responsive and accommodating, and provided quality service that fixed the issue quickly and without a hassle. Easily the best tech support I've received in years
Adam Hulse
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
I can't remember when I got such good customer service. The technician (Alex) walked me through my options and helped me do some self tests free of charge. When it was determined as unfixable (broken network card) he immediately recommended replacements and how/where to purchase.
And if I did have to call for direct service, the rates given were highly reasonable. 5 out of 5. Highly recommend.
Frank Scillieri
★★★★★
Reviewed in the United States in July, 2024
Verified Customer
I can’t recommend geeks on command higher, I wish there was more than 5 stars.
I have a small business and had a MAJOR hard-drive lock out issue. All of my contacts and contracts were about to be lost and it would have done irreparable damage to my business.
Even though the hard drive was damaged, they were able to retrieve all of my data and get me back up and running.
10/10! Use this company!
Joe Joyce
★★★★☆
Reviewed in the United States in July, 2021
Verified Customer
Needed to resolve some storage issues with my MacBook. Chris spent time, used all the tools in his kit and determined only an SSD hardware upgrade would truly fix the problem. He then recommended places where I could get that done and kept in touch to verify that fixed the problem. HIs problem solving approach is impressive, not the typical 'try this and tell me what happens' you often get from IT techs. I'll recommend Geeks On Command!
Sal DeVincenzo
★★★★★
Reviewed in the United States in August, 2024
Verified Customer
I had an issue with a Windows machine and gave Chris at Geeks On Command a call. After a short conversation Chris pinpointed the problem for me and lead me in the right direction in order to correct the issue with a Wi-Fi problem. These guys know what they’re doing give them a try you won’t be disappointed
Carol Tangorra
★★★★★
Reviewed in the United States in October, 2021
Verified Customer
Chris is amazing. Knowledgeable, patient, an amazing teacher. He spends as much time as it takes to get the job done. He really knows computers inside and out! He can fix anything and he is pleasant to deal with! Unlike most geeks, he can really communicate with those of us who may struggle a bit!
Nicole Glaser
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
RobotMan72
★★★★★
Reviewed in the United States in September, 2017
Verified Customer
One of my greatest experiences ever, in a service provided. Chris the technician came fixed a laptop that was a severe problem for 4 others before him. Then attacked my desktop which has not been looked at in years and did a superb job. I would recommend to everybody. thanks again.
Jeff Maida
★★★★★
Reviewed in the United States in April, 2022
Verified Customer
Geeks on Command A++++
Great customer service, fixed by computer problems quickly and seamlessly. Chris is terrific! Highly recommend these guys!!
Irene Hillson
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Disaster struck at 2am. A large cup of tea, a 14 year old laptop without a current backup, and a dog spooked by a ladder that fell in the garage crashing atop a glass window, resulted in my laptop sitting in inches of hot tea while the cup sat on top dripping tea through the keyboard. I quickly unplugged it and did what I could but I knew it was a goner.
I called GOC, and to my utter amazement, Chris answered. He asked what had happened and I explained and said I was devastated as the computer had family videos that I cherished - not to mention all the data we all keep on our laptops, and I didn't have a backup. He told me what to do and what not to do and said Makena would attempt a data recovery and I should fear not, that there was hope and Makena would call me later in the day to make arrangements to get the laptop. Sure enough Makena called me and I was able to hand the computer off, albeit with no hope of the data actually being recoverable and I began my grieving process.
Over the next two days, Makena kept in touch with me via phone and text every step of the way. At one point the corrosion on the drive needed to be cleaned and Makena's kindness and reassurance gave me hope. When I got the call that everything was recovered - even the system files - I was over the moon happy. Makena even went out of the way to order an external drive for me and to show me how to do the restore on to my other laptop.
Chris and Makena made this disaster into an "inconvenience" that was fixable, for which I am so so so grateful.
Diana Weinstein
★★★★★
Reviewed in the United States in March, 2021
Verified Customer
I've been working with them since 2012. Literally every single computer issue I have, I call them. They designed my website, my logo, and set up my home office with new computers. When I get a new computer I ask them what to get. I don't make a computer move without them. I highly, highly, highly recommend.
Pati Scamacca
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Kimberleigh Joy
★★★★★
Reviewed in the United States in December, 2024
Verified Customer
Chris was great! So patient and walked me through various steps that took a lot of his weekend time. I will contact them again if need be
Henry Cruz
★★★★★
Reviewed in the United States in February, 2020
Verified Customer
Super knowledgeable and professional, and responsive. Jumps into problems with confidence and doesn't waste time. Have had two knotty problems that they worked through for me, both one-in-a-blue-moon issues. Highly recommend the firm.
Kiwi
★☆☆☆☆
Reviewed in the United States in February, 2025
Verified Customer
No have services what about saying. Fake photos. Stupid angry people in work. Lying every time.
Kacy Cuddy
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
I called Geeks on Command when my old computer was limping along on its last leg. Alex recommended a new computer based on my needs and budget, helped clean out my old computer, and transferred everything to my new computer. He also set me up with a back-up and antivirus system and many good tips. All of this was done so quickly and with an awesome, positive attitude! Call them right now if you need computer help.
Danell Wright
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
Alex made recovery from a horrific computer meltdown painless! Can't say enough good stuff. These are the good guys!
Maryanne M
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
I was concerned about security breaches on my laptop. My daughter spoke with Alex at Geeks on Demand and based on the phone conversation, she felt Alex would be able to help. Alex came to my home and was able to diagnose the issues and significantly upgrade my security so no further breaches would occur. I feel so much better knowing my personal information is safe. Highly recommend Alex at Geeks on Command.
Connie Eppich
★★★★★
Reviewed in the United States in February, 2022
Verified Customer
Happy to write a review. I had a problem that the folks at Apple support, after at least an hour on the phone, told me was a hardware problem. I didn't believe them and got in touch with Chris. He did some research ahead of time and fixed my problem with remote access in 10 minutes. Thank you, Chris!
Quartzzion Sound
★★★★★
Reviewed in the United States in August, 2024
Verified Customer
UNBELIEVABLY INCREDIBLE SERVICE. Alex was more than amazing he could've been a licensed therapist! He not only walked me thru the entire process of getting my laptop back up and functioning but also helped me thru such an intense panic attack I was having over my laptop not functioning and being scared to lose precious data. He was kind, intelligent, eloquently spoken and also offered a very resourceful program for file finding on PC. Thank you so much Alex and everyone over at Geeks On Command! 10/10 Would chose y'all and recommend you over a corporate tech company any day.
Steven Soprano
★★★★★
Reviewed in the United States in December, 2021
Verified Customer
Let me start with how extremely polite, helpful and knowledgeable the staff of Geeks On Command are. Chris literally went above and beyond to make sure my laptop issue was resolvedin a timely matter. He took his time to explain everything to me and assured me the highest quality service at reasonable pricing.
I am so relieved He was a huge help. And bonus now I gained a new friend!
Sal Cavalieri
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
where do I start... found "Geeks on Demand" on line and they sounded like they were worth a shot, boy did they prove me right!!! the service they provided was exceptional along with the turn-around-time. Alex knew his stuff inside-out and that certainly showed with the knowledge he displayed. All of my concerns I had with my computer were addressed and fixed in record breaking time. I would "most definitely" recommend Alex and his team to anyone having trouble with their computer. And the fact that they come to your home, that alone is a HUGE plus! Alex will always be my go to guy for any computer questions I may have in the near future. May I also mention the speed of my new computer? priceless...
Elizabeth Breedlove
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Pati Scamacca
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Craig G.
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Daniel Shin
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Shawn K
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
Simple straight forward and Alex was awesome! Thank you GOC!
Maurieke Shyelle
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
As a busy physician I am extremely pleased with this company in the year I have called on them. They have shown integrity, punctuality and good communication skills. I have often felt great relief with their timely support and excellent skills. Also their fair rate is much appreciated. Thank for contributing to my wellbeing and my work life!
Davide Ramos
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
Alex, having known him for a few years, I always knew he was tech savey. So he's most definitely my guy when it comes to walking someone like me through the simplest stuff. Even if you hadn't met Alex prior to his working there like I did, he definitely can assist you with all the knowledge under his belt.
Bryan B
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
First, they’re open on a Sunday in Jersey
Second, they actually called back within about 10 minutes
Third, after me explaining my problem the guy I was talking to (Alex) was not only able to diagnose my problem, but also explain to me how I could fix it from home at no cost!
Alex was very easy to talk to and very willing to give information and help, when I didn’t know or understand something he said he was able to break down and explain to me everything he meant.
Overall I would highly recommend Geeks on command. The interaction I had with Alex was fast, effective and human. I never felt like I was being told “just come to the shop so we can do it for you” like some other tech repair places. 10/10
Barbara Brand
★★★★★
Reviewed in the United States in January, 2022
Verified Customer
Chris is always responsive, friendly, and professional. Takes the time to explain what the computer problem is, how he's fixing it, and how I could (potentially) address it myself if it happens again. I highly recommend him to anyone who needs IT support.
Hana Melancon
★★★★★
Reviewed in the United States in March, 2021
Verified Customer
Chris is absolutely amazing when it comes to remote support and quality customer service. He's always available and gets my computer problems solved quickly and I've never had an issue he couldn't fix. Highly recommend!!
Diana Weinstein
★★★★★
Reviewed in the United States in November, 2021
Verified Customer
Chris is the best! He is always available when we need him to fix our computers, or update our website and is very resonsive to all the questions we have.
David Nakatomi
★★★★★
Reviewed in the United States in November, 2023
Verified Customer
With a looming deadline for a design job, I was having issues with Photoshop crashing on my home computer, and Geeks On Command was able to send a computer repair technician named Alex out to my house for SAME DAY in home computer services.
Alex diagnosed the problem quickly (my scratch disk space was too low), and showed me how to increase the scratch disk size to prevent future crashes. He also optimized a few other settings to improve Photoshop's performance, and took the time to explain everything to me in a way I was able to easily understand.
I'm writing this review becuase Alex was so professional and friendly, and because the same day home computer support option was super-convenient since I didn't have to be without the computer for days without being able to work..
Geeks On Command was also responsive, expedient, and easy to schedule with. I would, and no doubt will, use their in home computer repair again.
Gary Faletto
★★★★★
Reviewed in the United States in April, 2024
Verified Customer
Alex fixed my laptop problem. Very fast and fair. He is the best I recommend all my friends to call Geeks on Command. Thanks AAAAAAAAAAA++++++++++
Frederick Brenner
★★★★★
Reviewed in the United States in August, 2021
Verified Customer
Having access to Geeks On Command is like having an oil well in your backyard. Think computer magician with a flawless work ethic. This outfit does it all, immediately, EVERY time.
Greg Meacham
★★★★★
Reviewed in the United States in October, 2019
Verified Customer
OK, so I'm not one to normally write reviews ggod or bad but... my home computer would not boot, just a flashing yellow light. Chris spent some time on this but it was unfixable (I think a fried board or something). Chris then specked out what I wanted in a computer and actually went to the store and picked it out for me ( I paid for it tho'). Believe it or not (believe it), he was able to transfer ALL of my data, pictures, etc. somehow hooking up the old one to the new one, almost like a Frankenstein movie with wires everywhere.
About a month later I tried to install Roxio CD burning software and it would not install. I spent numerous hours with the Roxio techs with no success. i then contacted Chris again. Long story short, Chris, after spending many, many, many hours with myself and the Roxio tech, was able to successfully install it (not sure how because the Roxio techs had given up) it. It was like Chris wouldn't give up until he succeeded.
Chris went way above and beyond what anyone else would do to get me up and running. Chris will be my first call for my computer needs in the future and should be for you also.
Max DeVincenzo
★★★★★
Reviewed in the United States in December, 2023
Verified Customer
Chris and the team are absolute Pros! In home computer repair is something I need often (I'm an absolute lug!) and Geeks on Command was just fantastic for computer repair in home. Will definitely be using them for all my tech support and computer repair needs.
Anne Eretnev
★★★★★
Reviewed in the United States in December, 2022
Verified Customer
Devin was super awesome...he showed up on time and was extremely knowledgeable. He fixed my laptop in less than an hour and even helped me with something on my iphone! I will recommend Geeks On Demand to all my friends. Thank you Devin!
Sharon Shaw
★★★★★
Reviewed in the United States in June, 2024
Verified Customer
sEXCELLENT company & customer service and response time! My lap top was crashing and my whole world & work is on it. This left me feeling vulnerable. Geeks On Command held my hand through every step - chosing a new lap top to transferring all files to new one. They are patient and caring. They will now be my "go to". Thank you Chris!!
Christine Brennan
★★★★★
Reviewed in the United States in October, 2022
Verified Customer
Amazing customer service! Chris came to my home to fix my computer issue and he fixed it very quickly. I was so happy that I could stay in my pjs and that I'm back online. I'd recommend him to anyone who's having an issue with their computer.
Peter J Janulis
★★★★★
Reviewed in the United States in December, 2021
Verified Customer
Chris is ALWAYS able to help me, no matter when I call! My latest call was on Sunday night and as usual, he was able to help me with my crisis.
I am a computer novice. Chris has the unique ability to logon to my computer and not only analyze but also solve my problem. I can see what he is doing at all times. If Chris happens to be busy, he always gives me a time that he can return my call, and he always follows through, as promised. I highly recommend Geeks On Command without reservation!!!
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Tiffany Pratt
★★★★★
Reviewed in the United States in January, 2022
Verified Customer
Chris is outstanding. Incredibly responsive and alwyas provides great solutions to any of our copmputer and technology needs. He keeps everything running well so that our business can thrive!
John Wagner
★★★★★
Reviewed in the United States in November, 2021
Verified Customer
Chris went over and above everything that needed to be done in a concerned and professional manner. Not only were my problems solved but I now have a better understanding of what the issues involved were. Highly recommend.
Kim Perkins
★★★★★
Reviewed in the United States in October, 2024
Verified Customer
Chris was great! So patient and walked me through various steps that took a lot of his weekend time. I will contact them again if need be
LoonR2
★★★★★
Reviewed in the United States in March, 2022
Verified Customer
Impressive expertise, affordable pricing, friendly ad vice I highly recommend these services.
kindcounselor
★★★★★
Reviewed in the United States in October, 2021
Verified Customer
Chris responded to my request for service immediately. He quickly identified the problem and resolved it: then went on to clean my computer ( all remotely) and checked every possible problem that should arise in the future. He stated that I needed an external back up - and even identified which drive would be best for my computer - and brought me to the Amazon page so that I could order the appropriate drive. I have used his services in the past and feel so grateful to be able to completely trust his expertise and integrity when dealing with my computer. I recommend Geeks on Command totally. Do NOT hesitate to use this service!
Cheryl Sondergard
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
This company is awesome!
Very knowledgeable and professional. Scheduling is very flexible.
I highly recommend this company! Alex was my technician.
Joan Murdock
★★★★★
Reviewed in the United States in September, 2024
Verified Customer
Chris and ALex are the BEST!!! Prompt, courteous, knowledgeable service.
Nathan Bush
★★★★★
Reviewed in the United States in July, 2021
Verified Customer
Helped me fix my problem over the phone, which was a life saver! Then said at no charge! Nice to be treated this way from a business. I highly recommend.
Stefania Fleck
★★★★★
Reviewed in the United States in August, 2024
Verified Customer
Amazing!! Alex is very knowledgeable and genuine. He told me what the problem was got the piece that was needed and brought it to my home. He didn’t even charge for the visit!! Highly recommend if I ever need tech support Im definitely calling him again.
Esther Strobel
★★★★★
Reviewed in the United States in January, 2022
Verified Customer
Very capable and pleasant.
Jonathan
★★★★★
Reviewed in the United States in January, 2021
Verified Customer
Amazing experience!!!
xxkhandikidxx
★★★★★
Reviewed in the United States in November, 2023
Verified Customer
Thanks so much for all your help!
Turan Kuran
★★★★★
Reviewed in the United States in August, 2023
Verified Customer
Rick Tyler
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
I needed a fix right away so I called for help, they fixed the problem online in 10 minutes. If you need help this is the go to company.
John Daily
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
I am self employed and my computer was crashing. I called and spoke with Alex who suggested a couple things and he even remoted in at no charge but the computer was too far gone. He was amazing and picked up my computer as well as a new one and migrated them over night. My down time was less than 3 hours. These guys are great and very knowledgeable and communicated along the entire process. He also helped with internet security recommending some very good programs. As a self employed person I could not have asked for better service. To be honest I was skeptical at first but had a good feeling about them after interacting and I was not disappointed. I Highly recommended Geeks on Demand.
Christopher Cardoso
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
After looking for weeks for a reliable service that wouldn't require me to drop my PC off someplace for days, I called here on a whim after their website's stated closing time of 7pm on a Sunday night just to confirm hours etc., and to my pleasant surprise, ended up getting someone on the phone and scheduling my PC upgrade for the very next day!
Alex was punctual, capable and quick, and got me up and running with my new RAM/CPU/cooler in ~40 minutes, even though he talked me through everything he was doing, which he definitely didn't have to do.
Rock solid and definitely going to be the first place my mind goes when I need anything tech-related in the future!
K L
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
At first, I was skeptical—just like anyone else would be, assuming they were just another scam. However, when I called, someone in the U.S. answered, even on New Year's Eve. He told me that a technician would reach out to remotely troubleshoot my system, which they did within 15 minutes. The technician was down-to-earth, straightforward, and honest about my situation. He even suggested a few steps I could try before opting for their service.
I ended up choosing to pay for their service, and it was well worth it. The price was very reasonable considering the quality of the support I received. My system had been a total mess, with various issues, eventually traced back to a failing hard drive. The technician helped me select the best replacement for my system. After I picked up the new drive and installed it, he called within an hour to guide me through the setup. He then remotely installed everything I needed, getting my system back on track.
Not only is my system running better than before, but it's also significantly faster. I'm no longer paying for ineffective programs or useless antivirus software. I can’t recommend this service enough! The support before, during, and after the service was absolutely outstanding.
Marlene Allison
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
If you experience a technical problem with your computer / laptop or software issue, call Geeks On Command. Alex will identify and fix the issue very expertly, efficiently, and expediently. I have been a customer for about 4 years and have never had a negative experience. Also, don't forget to use their Endpoint Security software so your system is protected.
Fabricio Casco
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Really great service, very kind and professional and helped me a lot on my issue on my laptop and even extra stuff. Overall great experience and services will call again in the future for any other problems. If you’re thinking about calling them or trusting do it because they really do know what they are doing.
Mike Cifaretto
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Alex was a great help to my business computer issues. He came out after hours and had me up and running the net day. Very nice guy and helpful with all my computer needs.
Salvatore Tornambe
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
I was having issues getting on Google Chrome and Alex came to the rescue! He was able to fix my problem in less than 1 minute! It was like watching an expert solve a Rubix Cube right in front of me. I am so happy that Alex was able to help. He also cleaned up my computer from Adwares and some other stuff. If I run into any computer issues in the future, I will be calling on Alex to help and give my highest recommendation to anyone that has a computer issue. As far as I'm concerned, Alex is King of all computer issues!!
Pat Murphy Fyfe
★★★★★
Reviewed in the United States in July, 2024
Verified Customer
I was so impressed by the service I received from Geeks on Command (Parsippany, NJ area) that I had to write a review. My PC was hacked and I was freaking out. I called them and they sent Alex out to help me. He reassured me he could fix it and not to worry. He made me feel comfortable in spite of the situation. After it was fixed he hooked up everything for me and I have had not a single problem since. These guys are great!!!
Jennifer Holak
★★★★★
Reviewed in the United States in November, 2022
Verified Customer
Chris was an absolute lifesaver! I called on a Friday early evening mid hard drive self install when I discovered I was missing screws to mount the drive. He offered to give me the screws I needed, so I drove up, he let me mount the SSD to the portable panel while parked in my car and wouldn't accept payment. Super responsive, honest, trustworthy, standup service. I will keep Geeks on Command in mind if I ever need more heft repairs. Thank you!!