Frozen Computer Screen? Here’s What to Do When Your PC Stops Responding
When your screen freezes, you need more than just the standard “turn it off and on again” advice. Here are some things you can try when your computer freezes – and some advice on how to prevent it from happening again.
Immediate Steps When Your Screen Freezes
Try These First:
- Wait 2-3 minutes for system to catch up
- Press Ctrl + Alt + Delete
- Try Windows Key + Tab
- Check if mouse/keyboard lights respond
If Those Don’t Work:
- Hold power button for 10 seconds
- Unplug external devices
- Wait 30 seconds before restarting
- Check for overheating signs
Common Causes of Screen Freezes
Software Issues:
- Too many programs running
- Driver conflicts
- Windows update problems
- Malware infections
Hardware Problems:
- Insufficient RAM
- Failing hard drive
- Overheating CPU
- Graphics card issues
After Recovering From a Freeze
Check These:
- Review Event Viewer logs
- Monitor system temperatures
- Run disk checks
- Test memory integrity
Preventive Steps:
- Regular computer maintenance
- Update all drivers
- Clean dust from vents
- Monitor resource usage
When to Get Professional Help
Contact a technician if you experience:
- Frequent freezes
- Freezes during startup
- Unusual sounds with freezes
- Data loss concerns
- Hardware-related symptoms
Dealing with Persistent Screen Freezes?
Our RSAG-accredited technicians provide:
- Advanced diagnostic testing
- Hardware performance checks
- System optimization
- Component upgrades
- Long-term solutions
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All services include a 30-day labor guarantee