Remote Computer Repair, by Geeks On Command. Professional Online Computer Repair & Remote Computer Help, including: PC Tuneups, Virus Removal, Tech Support, Email Troubleshooting & More – Available Worldwide by RSAG Accredited, USA-Based Computer Technicians.
Remote Computer Repair Description: Get expert help from our USA-based, RSAG-accredited technicians without leaving home. We remove viruses, fix email issues, resolve software problems, perform PC tune ups, fix Windows update errors and more, all through a secure, encrypted remote connection. It’s easy to connect (if you can check your email, you’ll have no trouble), and you stay in full control while watching everything in real time. The connection closes completely when we’re done, and we can’t access your computer again without your permission. Most remote repairs are finished in under an hour. There are no contracts, no subscriptions, and no hidden fees. Every service includes a 30-day guarantee and is backed by our 5-star Google reviews. (read more)
Fix Computer Problems Without Leaving Home
Remote computer repair is the fastest and most convenient way to fix most issues that don’t require physical hardware replacement. Instead of packing up your system and waiting days for a local shop, our online computer repair service connects you with a certified technician who can diagnose and repair your system in real time. We can remove viruses, fix email problems, resolve software issues, speed up slow systems, and get your computer working like new again — or even faster.
Remote Support Is More Effective Than Shop Repairs
With remote tech support, your computer stays in its natural setup, which means we can ensure your printer, WiFi, and network devices are still working properly when the job is done. That’s something most local repair shops can’t verify. Our remote IT support services also cost less than in-home visits or in-store repairs, and the process is much faster. There’s no downtime, no disconnection, and no need to carry equipment across town. If it doesn’t need a new part, we can usually fix it remotely.
What We Can Help You With
Our technicians specialize in online computer support and are trained to assist with everything from system tune-ups and Microsoft update errors to malware removal, speeding up slow computers – even remote computer tutoring. Since 2009, we’ve helped thousands of customers with our secure, trusted online tech support services.
Call (201) 400 0936 to schedule your remote computer repair appointment.
Certified and USA Based
Our technicians are based in the United States and certified by RSAG. They’ve passed background checks and follow strict rules for privacy, transparency and honest service.
You Stay in Control
Nothing connects without your permission. You see every step on your screen and can disconnect at any time. Once we finish, the session ends completely and we cannot reconnect.
Fast and Easy to Connect
We call at your scheduled time and guide you through a few simple steps. Most people are connected and getting help in under two minutes. No tech skills required.
Call (201) 400 0936 now to schedule your remote computer repair appointment.
Remote Computer Repair Cost
Professional online support just $99 per hour with no hidden fees. Most issues resolved within the first hour with charges only for time spent on your repair.
Best Online Tech Support
All sessions use bank-grade encryption and temporary access controls. Our RSAG-accredited technicians provide secure solutions for all computer problems.
Remote IT Support Services
USA-based technicians remove viruses, malware, spyware, and adware—eliminating threats that antivirus software often misses while you watch the entire process.
Professional Computer Tech Support Online
Our 21-Point Turbo Tune-Up boosts performance, eliminates startup delays, and resolves system slowdowns without an on-site visit.
IT Support Remote
Expert troubleshooting for blue screens, freezes, crashes, update failures, and error messages without leaving your home or office.
Online Computer Repair Service
Setup and troubleshooting for all email platforms, browser issues, and software applications through secure remote desktop connection.
Remote Computer Repair Services
Installation, configuration, and troubleshooting for applications, system settings, and security improvements via secure connection.
Online PC Repair
Fix slow performance, pop-ups, redirects, crashes, and unwanted software through secure remote access while optimizing for security and speed.
Remote PC Support
Resolve stubborn Windows 10 and Windows 11 update failures, installation errors, and system problems with professional remote assistance.
Online Computer Support Services
Comprehensive protection with premium antivirus installation, security settings optimization, and safe computing guidance through expert support.
Remote Computer Support
Professional assistance with password recovery, data backup setup, and system configuration to protect your digital assets and personal information.
Online Tech Support Services
Configure automatic cloud and local backup solutions to protect your important files from loss or corruption through secure online assistance.
Remote Desktop Support
One-on-one personalized instruction on any computer topic through secure screen sharing—perfect for learning new software or improving skills.
Remote Computer Repairs
Troubleshoot printing problems, configure wireless devices, and optimize system settings without the cost of an on-site service call.
Online Computer Support
Patient, step-by-step training sessions for seniors and beginners through safe, secure remote sessions at affordable hourly rates.
Remote Assistance
Technical support for connecting and configuring smartphones, tablets, and smart home devices through trusted remote specialists.
IT Support Online
Expert help with Microsoft Office, productivity tools, and business applications via professional remote technicians.
Remote Technical Support
Professional Mac troubleshooting, performance optimization, and Apple software support through specialized online technicians.
Online Computer Services
Configure cloud storage services to safely store files and access them from any device with secure online configuration.
Remote Service
Professional configuration of video conferencing equipment for virtual meetings through specialized online technical support.
Online IT Support
On-demand computer repair for small businesses, covering software, settings, and system optimization with secure online help.
Remote Computer Service
Expert help recovering deleted files and guidance for data loss situations through secure support by certified specialists.
Best Remote Computer Repair
Geeks On Command offers nationwide support and repair services by RSAG-accredited USA-based professionals at competitive prices.
Remote IT Support Companies
1) Schedule appointment. 2) Receive call at scheduled time. 3) Allow temporary, secure access. 4) Watch real-time repairs. 5) Pay when work is complete.
Online Computer Repair
Save time and money with no travel fees, get faster appointments, maintain privacy, and enjoy convenient professional help from anywhere.
Remote Computer Help
Thorough diagnosis of hardware and software problems with specific solutions—all through secure connection by certified specialists.
Windows Remote Assistance
RSAG-accredited technicians, transparent pricing, secure temporary access, and a 30-day guarantee make our services trusted for online support.
Limited Time Deal
Remote Computer Repair
(1 hour minimum, then quarter-hour billing)
-20%
Regular Price: $12500
$9900(per hour)
Safe & Secure Remote Support
✓Safe, Secure, Encrypted & Temporary No Ongoing or Repeat Access
✓USA-Based, Background-Checked Technicians No overseas techs
✓RSAG Accredited Remote Support Accreditation Group certified
✓Easy To Connect It's super-simple to share your screen
✓Fast Turnaround Most repairs are completed in under an hour
We prioritize the protection of your security and privacy. Our payment system uses encryption to safeguard your data during transmission. Your credit card details are never shared with third-party vendors, and we do not sell your personal information to anyone.
How It Works
Call to Schedule your Service Appointment: (201) 400-0936
Connect with your Computer Technician
Tech Completes your Computer Service &/or Tech Support
Ask Questions & Review Your Technician's Work
Pay Online by Credit or Debit Card
BrandGeeks On Command
Founded2009
QualificationsRSAG-accredited remote support providers, fully USA-based support team, 15+ years of experience, secure encrypted single-use sessions, 5-star Google reviews, no contracts or subscriptions, evening and weekend appointments, 30-Day Service Guarantee
FounderRobert Cedar has 15+ years of IT experience, including leadership roles at Microsoft and Amazon. He holds certifications like CompTIA A+, Microsoft Azure Fundamentals, and Cisco CCNA. A contributor to platforms like Sound Computer Solutions, PC Repair In Home, RSAG and FixYa. Connect with him on LinkedIn and Crunchbase.
We prioritize the protection of your security and privacy. Our payment system uses encryption to safeguard your data during transmission. Your credit card details are never shared with third-party vendors, and we do not sell your personal information to anyone.
Google 4.9 ★★★★★
Customer Reviews
4.92 out of 5 Stars
66 reviews from the USA
5 star
96.9%
4 star
1.5%
3 star
0%
2 star
0%
1 star
1.5%
How customer reviews and ratings work
Our reviews come from verified customers who have used our services. Each review is manually verified to ensure authenticity.
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Damien was AWESOME! He was super responsive and accommodating, and provided quality service that fixed the issue quickly and without a hassle. Easily the best tech support I've received in years
I can't remember when I got such good customer service. The technician (Alex) walked me through my options and helped me do some self tests free of charge. When it was determined as unfixable (broken network card) he immediately recommended replacements and how/where to purchase.
And if I did have to call for direct service, the rates given were highly reasonable. 5 out of 5. Highly recommend.
I can’t recommend geeks on command higher, I wish there was more than 5 stars.
I have a small business and had a MAJOR hard-drive lock out issue. All of my contacts and contracts were about to be lost and it would have done irreparable damage to my business.
Even though the hard drive was damaged, they were able to retrieve all of my data and get me back up and running.
Needed to resolve some storage issues with my MacBook. Chris spent time, used all the tools in his kit and determined only an SSD hardware upgrade would truly fix the problem. He then recommended places where I could get that done and kept in touch to verify that fixed the problem. HIs problem solving approach is impressive, not the typical 'try this and tell me what happens' you often get from IT techs. I'll recommend Geeks On Command!
I had an issue with a Windows machine and gave Chris at Geeks On Command a call. After a short conversation Chris pinpointed the problem for me and lead me in the right direction in order to correct the issue with a Wi-Fi problem. These guys know what they’re doing give them a try you won’t be disappointed
Chris is amazing. Knowledgeable, patient, an amazing teacher. He spends as much time as it takes to get the job done. He really knows computers inside and out! He can fix anything and he is pleasant to deal with! Unlike most geeks, he can really communicate with those of us who may struggle a bit!
One of my greatest experiences ever, in a service provided. Chris the technician came fixed a laptop that was a severe problem for 4 others before him. Then attacked my desktop which has not been looked at in years and did a superb job. I would recommend to everybody. thanks again.
Disaster struck at 2am. A large cup of tea, a 14 year old laptop without a current backup, and a dog spooked by a ladder that fell in the garage crashing atop a glass window, resulted in my laptop sitting in inches of hot tea while the cup sat on top dripping tea through the keyboard. I quickly unplugged it and did what I could but I knew it was a goner.
I called GOC, and to my utter amazement, Chris answered. He asked what had happened and I explained and said I was devastated as the computer had family videos that I cherished - not to mention all the data we all keep on our laptops, and I didn't have a backup. He told me what to do and what not to do and said Makena would attempt a data recovery and I should fear not, that there was hope and Makena would call me later in the day to make arrangements to get the laptop. Sure enough Makena called me and I was able to hand the computer off, albeit with no hope of the data actually being recoverable and I began my grieving process.
Over the next two days, Makena kept in touch with me via phone and text every step of the way. At one point the corrosion on the drive needed to be cleaned and Makena's kindness and reassurance gave me hope. When I got the call that everything was recovered - even the system files - I was over the moon happy. Makena even went out of the way to order an external drive for me and to show me how to do the restore on to my other laptop.
Chris and Makena made this disaster into an "inconvenience" that was fixable, for which I am so so so grateful.
I've been working with them since 2012. Literally every single computer issue I have, I call them. They designed my website, my logo, and set up my home office with new computers. When I get a new computer I ask them what to get. I don't make a computer move without them. I highly, highly, highly recommend.
Super knowledgeable and professional, and responsive. Jumps into problems with confidence and doesn't waste time. Have had two knotty problems that they worked through for me, both one-in-a-blue-moon issues. Highly recommend the firm.
I called Geeks on Command when my old computer was limping along on its last leg. Alex recommended a new computer based on my needs and budget, helped clean out my old computer, and transferred everything to my new computer. He also set me up with a back-up and antivirus system and many good tips. All of this was done so quickly and with an awesome, positive attitude! Call them right now if you need computer help.
I was concerned about security breaches on my laptop. My daughter spoke with Alex at Geeks on Demand and based on the phone conversation, she felt Alex would be able to help. Alex came to my home and was able to diagnose the issues and significantly upgrade my security so no further breaches would occur. I feel so much better knowing my personal information is safe. Highly recommend Alex at Geeks on Command.
Happy to write a review. I had a problem that the folks at Apple support, after at least an hour on the phone, told me was a hardware problem. I didn't believe them and got in touch with Chris. He did some research ahead of time and fixed my problem with remote access in 10 minutes. Thank you, Chris!
UNBELIEVABLY INCREDIBLE SERVICE. Alex was more than amazing he could've been a licensed therapist! He not only walked me thru the entire process of getting my laptop back up and functioning but also helped me thru such an intense panic attack I was having over my laptop not functioning and being scared to lose precious data. He was kind, intelligent, eloquently spoken and also offered a very resourceful program for file finding on PC. Thank you so much Alex and everyone over at Geeks On Command! 10/10 Would chose y'all and recommend you over a corporate tech company any day.
Let me start with how extremely polite, helpful and knowledgeable the staff of Geeks On Command are. Chris literally went above and beyond to make sure my laptop issue was resolvedin a timely matter. He took his time to explain everything to me and assured me the highest quality service at reasonable pricing.
I am so relieved He was a huge help. And bonus now I gained a new friend!
where do I start... found "Geeks on Demand" on line and they sounded like they were worth a shot, boy did they prove me right!!! the service they provided was exceptional along with the turn-around-time. Alex knew his stuff inside-out and that certainly showed with the knowledge he displayed. All of my concerns I had with my computer were addressed and fixed in record breaking time. I would "most definitely" recommend Alex and his team to anyone having trouble with their computer. And the fact that they come to your home, that alone is a HUGE plus! Alex will always be my go to guy for any computer questions I may have in the near future. May I also mention the speed of my new computer? priceless...
As a busy physician I am extremely pleased with this company in the year I have called on them. They have shown integrity, punctuality and good communication skills. I have often felt great relief with their timely support and excellent skills. Also their fair rate is much appreciated. Thank for contributing to my wellbeing and my work life!
Alex, having known him for a few years, I always knew he was tech savey. So he's most definitely my guy when it comes to walking someone like me through the simplest stuff. Even if you hadn't met Alex prior to his working there like I did, he definitely can assist you with all the knowledge under his belt.
Second, they actually called back within about 10 minutes
Third, after me explaining my problem the guy I was talking to (Alex) was not only able to diagnose my problem, but also explain to me how I could fix it from home at no cost!
Alex was very easy to talk to and very willing to give information and help, when I didn’t know or understand something he said he was able to break down and explain to me everything he meant.
Overall I would highly recommend Geeks on command. The interaction I had with Alex was fast, effective and human. I never felt like I was being told “just come to the shop so we can do it for you” like some other tech repair places. 10/10
Chris is always responsive, friendly, and professional. Takes the time to explain what the computer problem is, how he's fixing it, and how I could (potentially) address it myself if it happens again. I highly recommend him to anyone who needs IT support.
Chris is absolutely amazing when it comes to remote support and quality customer service. He's always available and gets my computer problems solved quickly and I've never had an issue he couldn't fix. Highly recommend!!
Chris is the best! He is always available when we need him to fix our computers, or update our website and is very resonsive to all the questions we have.
With a looming deadline for a design job, I was having issues with Photoshop crashing on my home computer, and Geeks On Command was able to send a computer repair technician named Alex out to my house for SAME DAY in home computer services.
Alex diagnosed the problem quickly (my scratch disk space was too low), and showed me how to increase the scratch disk size to prevent future crashes. He also optimized a few other settings to improve Photoshop's performance, and took the time to explain everything to me in a way I was able to easily understand.
I'm writing this review becuase Alex was so professional and friendly, and because the same day home computer support option was super-convenient since I didn't have to be without the computer for days without being able to work..
Geeks On Command was also responsive, expedient, and easy to schedule with. I would, and no doubt will, use their in home computer repair again.
Having access to Geeks On Command is like having an oil well in your backyard. Think computer magician with a flawless work ethic. This outfit does it all, immediately, EVERY time.
OK, so I'm not one to normally write reviews ggod or bad but... my home computer would not boot, just a flashing yellow light. Chris spent some time on this but it was unfixable (I think a fried board or something). Chris then specked out what I wanted in a computer and actually went to the store and picked it out for me ( I paid for it tho'). Believe it or not (believe it), he was able to transfer ALL of my data, pictures, etc. somehow hooking up the old one to the new one, almost like a Frankenstein movie with wires everywhere.
About a month later I tried to install Roxio CD burning software and it would not install. I spent numerous hours with the Roxio techs with no success. i then contacted Chris again. Long story short, Chris, after spending many, many, many hours with myself and the Roxio tech, was able to successfully install it (not sure how because the Roxio techs had given up) it. It was like Chris wouldn't give up until he succeeded.
Chris went way above and beyond what anyone else would do to get me up and running. Chris will be my first call for my computer needs in the future and should be for you also.
Chris and the team are absolute Pros! In home computer repair is something I need often (I'm an absolute lug!) and Geeks on Command was just fantastic for computer repair in home. Will definitely be using them for all my tech support and computer repair needs.
Devin was super awesome...he showed up on time and was extremely knowledgeable. He fixed my laptop in less than an hour and even helped me with something on my iphone! I will recommend Geeks On Demand to all my friends. Thank you Devin!
sEXCELLENT company & customer service and response time! My lap top was crashing and my whole world & work is on it. This left me feeling vulnerable. Geeks On Command held my hand through every step - chosing a new lap top to transferring all files to new one. They are patient and caring. They will now be my "go to". Thank you Chris!!
Amazing customer service! Chris came to my home to fix my computer issue and he fixed it very quickly. I was so happy that I could stay in my pjs and that I'm back online. I'd recommend him to anyone who's having an issue with their computer.
Chris is ALWAYS able to help me, no matter when I call! My latest call was on Sunday night and as usual, he was able to help me with my crisis.
I am a computer novice. Chris has the unique ability to logon to my computer and not only analyze but also solve my problem. I can see what he is doing at all times. If Chris happens to be busy, he always gives me a time that he can return my call, and he always follows through, as promised. I highly recommend Geeks On Command without reservation!!!
Smarter Money Decisions
Jean Siegel & Peter Janulis
Chris is outstanding. Incredibly responsive and alwyas provides great solutions to any of our copmputer and technology needs. He keeps everything running well so that our business can thrive!
Chris went over and above everything that needed to be done in a concerned and professional manner. Not only were my problems solved but I now have a better understanding of what the issues involved were. Highly recommend.
Chris responded to my request for service immediately. He quickly identified the problem and resolved it: then went on to clean my computer ( all remotely) and checked every possible problem that should arise in the future. He stated that I needed an external back up - and even identified which drive would be best for my computer - and brought me to the Amazon page so that I could order the appropriate drive. I have used his services in the past and feel so grateful to be able to completely trust his expertise and integrity when dealing with my computer. I recommend Geeks on Command totally. Do NOT hesitate to use this service!
Helped me fix my problem over the phone, which was a life saver! Then said at no charge! Nice to be treated this way from a business. I highly recommend.
Amazing!! Alex is very knowledgeable and genuine. He told me what the problem was got the piece that was needed and brought it to my home. He didn’t even charge for the visit!! Highly recommend if I ever need tech support Im definitely calling him again.
I am self employed and my computer was crashing. I called and spoke with Alex who suggested a couple things and he even remoted in at no charge but the computer was too far gone. He was amazing and picked up my computer as well as a new one and migrated them over night. My down time was less than 3 hours. These guys are great and very knowledgeable and communicated along the entire process. He also helped with internet security recommending some very good programs. As a self employed person I could not have asked for better service. To be honest I was skeptical at first but had a good feeling about them after interacting and I was not disappointed. I Highly recommended Geeks on Demand.
After looking for weeks for a reliable service that wouldn't require me to drop my PC off someplace for days, I called here on a whim after their website's stated closing time of 7pm on a Sunday night just to confirm hours etc., and to my pleasant surprise, ended up getting someone on the phone and scheduling my PC upgrade for the very next day!
Alex was punctual, capable and quick, and got me up and running with my new RAM/CPU/cooler in ~40 minutes, even though he talked me through everything he was doing, which he definitely didn't have to do.
Rock solid and definitely going to be the first place my mind goes when I need anything tech-related in the future!
At first, I was skeptical—just like anyone else would be, assuming they were just another scam. However, when I called, someone in the U.S. answered, even on New Year's Eve. He told me that a technician would reach out to remotely troubleshoot my system, which they did within 15 minutes. The technician was down-to-earth, straightforward, and honest about my situation. He even suggested a few steps I could try before opting for their service.
I ended up choosing to pay for their service, and it was well worth it. The price was very reasonable considering the quality of the support I received. My system had been a total mess, with various issues, eventually traced back to a failing hard drive. The technician helped me select the best replacement for my system. After I picked up the new drive and installed it, he called within an hour to guide me through the setup. He then remotely installed everything I needed, getting my system back on track.
Not only is my system running better than before, but it's also significantly faster. I'm no longer paying for ineffective programs or useless antivirus software. I can’t recommend this service enough! The support before, during, and after the service was absolutely outstanding.
If you experience a technical problem with your computer / laptop or software issue, call Geeks On Command. Alex will identify and fix the issue very expertly, efficiently, and expediently. I have been a customer for about 4 years and have never had a negative experience. Also, don't forget to use their Endpoint Security software so your system is protected.
Really great service, very kind and professional and helped me a lot on my issue on my laptop and even extra stuff. Overall great experience and services will call again in the future for any other problems. If you’re thinking about calling them or trusting do it because they really do know what they are doing.
Alex was a great help to my business computer issues. He came out after hours and had me up and running the net day. Very nice guy and helpful with all my computer needs.
I was having issues getting on Google Chrome and Alex came to the rescue! He was able to fix my problem in less than 1 minute! It was like watching an expert solve a Rubix Cube right in front of me. I am so happy that Alex was able to help. He also cleaned up my computer from Adwares and some other stuff. If I run into any computer issues in the future, I will be calling on Alex to help and give my highest recommendation to anyone that has a computer issue. As far as I'm concerned, Alex is King of all computer issues!!
I was so impressed by the service I received from Geeks on Command (Parsippany, NJ area) that I had to write a review. My PC was hacked and I was freaking out. I called them and they sent Alex out to help me. He reassured me he could fix it and not to worry. He made me feel comfortable in spite of the situation. After it was fixed he hooked up everything for me and I have had not a single problem since. These guys are great!!!
Chris was an absolute lifesaver! I called on a Friday early evening mid hard drive self install when I discovered I was missing screws to mount the drive. He offered to give me the screws I needed, so I drove up, he let me mount the SSD to the portable panel while parked in my car and wouldn't accept payment. Super responsive, honest, trustworthy, standup service. I will keep Geeks on Command in mind if I ever need more heft repairs. Thank you!!